Frequently Asked Questions
Is there a monthly fee?▼
No. Unstack is free. You bring your own payment gateway (Stripe, Klyme, or any supported provider). Swft takes 1% for checkout infrastructure. No monthly minimum, no setup fee, no cancellation fee.
What does the free £100 credit cover?▼
There is no platform fee. You pay Stripe their processing fee and Swft their checkout fee. Unstack doesn't charge anything — the platform is free.
Can I keep my own Stripe account?▼
Yes. When you sign up, you connect your existing Stripe account or create a new one. We also support Klyme (UK Open Banking) and other gateways through Swft. Payments go directly to your account — we never hold your funds.
Can I cancel anytime?▼
Yes. There is no contract, no minimum term, and no cancellation fee. Your data is yours — export it anytime from the admin dashboard.
How do I migrate from my current system?▼
You can set up Unstack in minutes without affecting your current system. We recommend running both in parallel for a week while you transition clients to the new booking link.
What payment methods do clients see?▼
Stripe Checkout with Apple Pay, Google Pay, and card payments. Klarna/BNPL is also available. UK Open Banking via Klyme. More payment methods are added through Swft over time.
Can clients book without creating an account?▼
Yes. Guest checkout is supported. The guest enters their email and name, completes the booking, and an account is auto-created for them.
What happens to my data if I leave?▼
You can export all your data from the admin dashboard at any time. Your Stripe account and client relationships are yours.